John Worthington

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Top Stories by John Worthington

Root-cause analysis (RCA) has its roots in incident management, but reports of RCA’s demise may be greatly exaggerated. Being able to proactively identify the sources of event storms and performance anomalies will require automated, real-time root-cause analysis. I think Enterprise Management Associates said it well: “The data and metrics collected at instrumentation points across the application ecosystem are essential to performance monitoring and root cause analysis. However, analytics capable of transforming data and metrics into an application-focused report or dashboards are what separates actual application monitoring from relatively simple silo monitoring. Analytics add the context necessary to understand the role of each moving part in the end-to-end execution environment, a viewpoint that is absolutely critical for rapid – and eventually automated – proble... (more)

How Unified Monitoring Benefits Knowledge Management

The purpose of knowledge management is to share ideas and experiences, and to get the right information and knowledge to the right person at the right time. Rediscovering knowledge is a form of rework and sometimes runs rampant, especially as it relates to monitoring and event management, since in many cases there are just too many monitors to make knowledge sharing very easy. This is where a unified monitoring solution can help. Unified Monitoring and Knowledge Management The modern IT stack has become diverse and distributed, and multiple monitoring tools make managing heteroge... (more)

Event Correlation and #DevOps | @DevOpsSummit #AI #APM #Analytics

Following up on my previous post, Layer Models are Alive and Well, this article dives deeper into event management and monitoring. The purpose of event management and monitoring is to make sense of events, and while this may require some analytics and intelligence, the goal is an actionable alert — a meaningful notification that enables the right person to take the right control action. So, we may leverage predictive analytics as a form of artificial intelligence to achieve this goal, and we might even need to perform further analytics in order to get the information required to ... (more)

IT Service Management and Unified Monitoring: Getting From Here to There…

IT Service Management and Unified Monitoring Application Ecosystems We hear a lot about “application ecosystems” today. The old EDI (electronic data interchange) of the past has been replaced with an explosion of new services[i] that interoperate as value networks. Therefore, words like “ecosystem” make sense. But applications are not necessarily equal to services. A business service is a means of delivering value to customers (ITIL). Business services are often characterized by complex networks of value flows and forms of value, often involving many parties that influence each ot... (more)

Do Developers Really Want Invisible Infrastructure?

There are so many complexities associated with infrastructure – most developers can’t know them all, and sometimes it seems like they don’t want to know. But the truth is that a well-performing application makes it appear as if the infrastructure is invisible, and of course programmers have always wanted to divorce their efforts from any underlying complexity. So, I guess it’s easy to understand why application developers might be receptive to the concept of ‘invisible infrastructure’, as suggested by Nutanix (an eG Innovations Technology Partner). Converged infrastructure clear... (more)